• Pool Type
  • Project Type Parks & Recreation
  • Project Service
  • StatusCompleted 2018
  • Architect

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Park District Risk Management Agency (PDRMA) – Lifeguard Operations Assessment

Lisle, IL

Counsilman-Hunsaker was contracted by Park District Risk Management Agency (PDRMA) to conduct lifeguard operational audits to its members who utilize American Red Cross-trained lifeguards.  CHAMP™ Examiners provided unannounced site-visits to each member where they evaluated the performance of the lifeguards and lifeguard operations.  The knowledge and skills evaluated during on-site evaluations were based on the American Red Cross Lifeguarding program.

The CHAMP™ Examiner conducted a predetermined number of video-recorded observations of lifeguards performing patron surveillance and skills evaluations through multiple team-rescue scenarios.  The examiner concluded each visit with a facility check of the operations, including safety equipment, proper staffing levels, and verifying policies were being followed and proper documentation kept.  After each site-visit, PDRMA received a comprehensive written report that outlined the results to be used for improvement in their operations and training that was passed on to the member.