- “Don’t confuse the urgent with the important.”
- “The ability to adjust is a sign of leadership.” - William H. Danforth, Founder of Ralston Purina
- “People base decisions upon what they think rather than what they know.”
- “Don’t forget to do the homework.”
- “Who says?”
- “Who is “they”?”
- “Prove it.”
- “An answer is not necessarily the same as the correct answer.”
- “When a client doesn’t pay, wait for a choke point and then choke.”
- “Stay focused.”
- “You must take risks to make money.”
- “Information is your friend. Knowledge is your partner.”
- “Don’t trade one set of problems for another set of problems.”
- “Never assume anything without remembering you’re probably wrong.”
- “Facts don’t lie.”
- “When you fix a mechanical problem, it usually stays fixed. When you fix a people problem it seldom stays fixed.
- “What are you going to do about it?” - James E. Counsilman, PhD
- “You can delegate authority, but not responsibility.” – US Armed Forces