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Park District Risk Management Agency (PDRMA) (Lifeguard Operations Assessment)

Lisle, IL

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Counsilman-Hunsaker was contracted by Park District Risk Management Agency (PDRMA) to conduct lifeguard operational audits to its members who utilize American Red Cross-trained lifeguards.  CHAMP™ Examiners provided unannounced site-visits to each member where they evaluated the performance of the lifeguards and lifeguard operations.  The knowledge and skills evaluated during on-site evaluations were based on the American Red Cross Lifeguarding program.

The CHAMP™ Examiner conducted a predetermined number of video-recorded observations of lifeguards performing patron surveillance and skills evaluations through multiple team-rescue scenarios.  The examiner concluded each visit with a facility check of the operations, including safety equipment, proper staffing levels, and verifying policies were being followed and proper documentation kept.  After each site-visit, PDRMA received a comprehensive written report that outlined the results to be used for improvement in their operations and training that was passed on to the member.

Project Type

Parks and Recreation

Project Service

CHAMP

Status

Completed 2018

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