Counsilman-Hunsaker was contracted by Park District Risk Management Agency (PDRMA) to conduct lifeguard operational audits to its members who utilize American Red Cross-trained lifeguards. CHAMP™ Examiners provided unannounced site-visits to each member where they evaluated the performance of the lifeguards and lifeguard operations. The knowledge and skills evaluated during on-site evaluations were based on the American Red Cross Lifeguarding program.
The CHAMP™ Examiner conducted a predetermined number of video-recorded observations of lifeguards performing patron surveillance and skills evaluations through multiple team-rescue scenarios. The examiner concluded each visit with a facility check of the operations, including safety equipment, proper staffing levels, and verifying policies were being followed and proper documentation kept. After each site-visit, PDRMA received a comprehensive written report that outlined the results to be used for improvement in their operations and training that was passed on to the member.