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Accommodating Individuals with Special Needs

Blog Post

The Americans with Disabilities Act (ADA), and the accommodations associated with it, are quickly-evolving topics in the aquatic and theme park industries. How do we best accommodate these guests and make their experience equal to those without a disability? Are we required to provide immediate access to rides upon arrival, or is it acceptable for […]

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Supercharging Your 50-Meter Pool

Blog Post

Have you ever observed a child play with a box? They are often more amused with the box than the toy that came inside it. Similarly, a rectangular pool doesn’t have to be boring. I confess that, as both a competitive swimmer and coach, I’m partial to the good ‘ol fashioned lap pool. And I […]

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Choosing the Right Pricing Policy for Your Facility

Blog Post

Pricing is determined by a variety of different factors, including facility size and amenities, local socioeconomics, cost recovery goals, neighboring competition, and political pressure. Often, there are many people and factors involved in determining pricing, but there are a few basic rules that most facilities follow. Service vs Sustainability Each facility is unique in the […]

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Buying Direct or Through a Contractor? What’s Right for You?

Blog Post

On both large and small commercial pool construction projects, owners have multiple options when it comes to purchasing operating equipment. Most commercial swimming pools are designed and constructed “turn-key,” meaning everything needed to run the pool is provided by the contractor as part of the construction process. This includes items like first-aid kits, lifeguard stands, […]

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Training Pool Management

Blog Post

It’s summer time, and you know what that means: training, training, training! Many of us at Counsilman-Hunsaker are former Aquatics Managers, and in our experience, we found ourselves most concerned with training lifeguards and guest services team members. Ensuring that these often seasonal staff members received proper training was always a primary focus. You tend to […]

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What Are Natural Swimming Pools?

Blog Post

At a time when people, more than ever, are aware of the dangerous chemicals associated with products they use every day, it’s no surprise that this consciousness has made its way into people’s thoughts about the places they spend their time. When taking a dip in a pool, swimmers know that chlorine and other chemicals […]

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Inclement Weather Refund Policy

Blog Post

Weather policies at outdoor aquatic facilities are a critical component of both your safety protocol and your guest service protocol. When developing a weather policy, you want to ensure that you keep the guest’s safety as the key priority, but balance that with service as well. Essentially, there are ways to keep your guests both […]

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Which Project Delivery Method is Right for You?

Blog Post

One of the major items often misunderstood on a construction project is the delivery method. Traditional project delivery methods include design-bid-build, design-build and Construction Management. Historically, the design-bid-build process has been the most common project delivery method for large scale commercial projects. Under this delivery method, the owner holds separate contracts between the design professionals […]

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Miklos Valdez

Our People

In the role of Studio Director, Miklos’ primary responsibilities are focused on Counsilman-Hunsaker Aquatic Management Program services including facility operations analysis and feasibility study analysis. Miklos has over 10 years of recreation and aquatics experience as a pool and waterpark operator of indoor and outdoor facilities, competition pools, and fitness facilities. His facility management expertise […]

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Maddie Monroe

Our People

As a project manager in the Northeast studio, Maddie’s oversees the day-to-day operations of projects from their inception through construction. Her responsibilities include meeting with end users to establish program needs, coordinating with both CH staff and clients to provide quality construction documents, as well as working with contractors through the construction administration phase of […]

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