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Questionnaires that truly inform

Blog Post

The summer is rolling along, guests are flocking to your facility and you see the light at the end of a successful summer up ahead. You begin the process of evaluating your seasonal numbers, staff performance, and your personal feelings on your operational successes, but a critical stakeholder is missing: your customers. The age-old mantra […]

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QC – An ongoing commitment to quality

Blog Post

The modern world in which we live changes rapidly. The processes of years past – the time-tested, proven processes which have been serving your organization for decades – may not be the best processes for the future. These same processes, however, can also be difficult to change. The best thing your organization can do to […]

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Point-of-Sale Systems- Where Do I Begin?

Blog Post

Running a safe, customer-focused program is at the center of an Aquatic Operator’s job description, but what about the business-side of our jobs? Having the tools in place to retrieve financial information, analyze your return on investment for your killer marketing plan, and compare to previous summers’ results can be a game changer for your […]

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Piping

Blog Post

With all the different types of piping options available on the market today, it can be difficult to know what type of pipe will appropriately suit your pool’s needs. Choosing swimming pool piping can be tricky because different applications require different types of pipe. Often times, swimming pool piping is chosen on a case by […]

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Outsourcing

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The decision to outsource your organization’s aquatic operation is not one to be taken lightly. And, in the new climate of break-even cost recovery and sustainability being the expected norm for aquatics operations, you should know the three primary reasons that parks and recreation departments are exploring the possibility of outsourcing. Financial For some departments, […]

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Opinion of Probable Construction Cost

Blog Post

I receive phone calls and emails just about every day from universities, municipal planning committees, swimming coaches, and architects asking for “ballpark” construction costs for a proposed swimming pool. While there are literally thousands of items that would need to be researched and priced to develop a true construction cost estimate, there are just a […]

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Next Step Marketing- Effectively Crafting and Communicating Your Message

Blog Post

News here, get it while it’s hot! We are constantly bombarded with sales pitches, marketing, and advertisements suggesting that we spend our disposable income on a particular product. What compels us to choose one product or service over another? Sometimes it is the quality or price, but what if the products are comparable? Subconsciously, we […]

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Natatorium Design

Blog Post

When designing an indoor swimming pool, it must be understood that the room – the natatorium – is a unique space, which will require a number of special design considerations. First of all, the natatorium is a special room containing a large volume of water that must be continually heated, chemically treated and cleaned 24 […]

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Cary Dennis

Our People

While working within the aquatic industry for more than 20 years, Cary has acquired a broad range of unique experience that ranges from initial concept design through every facet of construction. He has acquired extensive knowledge while in the construction industry building aquatic facilities which gives him a special insight that he uses when designing […]

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Maintenance

Blog Post

A regular program of preventive maintenance will curb depreciation and improve both the appearance and performance of the various components in every facility. Preventive maintenance consists of three elements: Inspection of the items. This can help detect or give indications of substandard performance that can be corrected before costly repairs are needed. Scheduled maintenance and […]

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